Last updated: 11 September 2026
1. Introduction
These Terms & Conditions ("Terms") govern your access to and use of the Oentrix website, and any products or services we provide (together, the "Services"). Please read them carefully before using the Services.
2. Acceptance of Terms
By accessing our website or engaging us for any product or service, you agree to be bound by these Terms. If you are using the Services on behalf of a business, you confirm you have the authority to accept these Terms on that business's behalf.
3. Services
We provide hosting, web development, digital services and related solutions as described on our Services page. The exact scope, deliverables, timeline, and pricing for a specific engagement are agreed separately with each client (for example, by quote, invoice, or written agreement) and form part of these Terms for that engagement.
4. Products
Where we offer digital products (such as those listed on our Products page), product-specific terms, features, and availability are as described on the relevant product page and may be updated from time to time. Some products may link to, or be operated through, a separate platform.
5. Website Usage
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, any third party.
6. Accounts and Security
If any part of the Services requires an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorised access.
7. Payments and Billing
Fees for services or products are as agreed at the time of order or engagement. Payment terms, invoicing, and accepted payment methods will be communicated separately for each engagement. Prices are subject to change for future orders, but not for services already agreed and paid for.
8. Third-Party Services and Links
Our Services may involve or link to third-party tools, platforms, or websites (for example, hosting infrastructure, payment processors, or partner sites). We are not responsible for the content, policies, or performance of third-party services outside our direct control.
9. Intellectual Property
Unless otherwise agreed in writing, our website content, branding, and any pre-existing tools or frameworks we use to deliver a service remain our intellectual property. Deliverables created specifically for a client engagement are governed by the terms agreed for that engagement.
10. User Content
If you submit content to us (for example, through the contact form or in the course of a project, such as text, images, or brand assets), you confirm you have the right to share it with us and grant us permission to use it for the purpose of providing the relevant Service.
11. Prohibited Activities
You agree not to misuse our website or Services, including attempting unauthorised access to our systems, interfering with the site's normal operation, or using the Services for unlawful, fraudulent, or harmful purposes.
12. Availability and Changes
We aim to keep our website and Services available and up to date, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the website or a given Service, with reasonable notice where practical.
13. Warranties / Disclaimers
The website and its content are provided "as is" without warranties of any kind, express or implied, except where required by applicable law. We do not guarantee that the website or Services will always be error-free or uninterrupted.
14. Limitation of Liability
To the fullest extent permitted by law, Oentrix is not liable for any indirect, incidental, or consequential loss arising from your use of the website or Services. Our liability for any direct loss related to a specific engagement is limited to the amount paid for that engagement, unless otherwise agreed in writing.
15. Indemnification
You agree to indemnify and hold Oentrix harmless from claims, losses, or expenses arising from your misuse of the Services or your breach of these Terms.
16. Termination
We may suspend or terminate access to the Services if these Terms are breached. Either party may end an active service engagement in line with the terms agreed for that specific engagement.
17. Governing Law
The governing law and jurisdiction applicable to these Terms will be specified here once formally confirmed by Oentrix. Until then, no specific jurisdiction is claimed, and any dispute will be addressed in good faith directly with our team in the first instance.
18. Changes to Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website or Services after changes take effect means you accept the updated Terms.
19. Contact Information
If you have questions about these Terms, please contact us:
- Email: support@oentrix.com
- Phone: +8809638780177
- Address: Comilla, Bangladesh
- Or use our contact page.